Questions and Support FAQ

Why Buy from Seek First Media?

Besides receiving the lowest prices on our media you also download the best quality. It’s just that simple.

Ok, I’ve found something I would like to purchase, so what now?

Step1: Find the Item You Wish to Purchase.

Step2: Add the Item to Your Cart.

Step3: If That’s All then Click “Checkout”.

Step4: Enter you billing and payment info.  Then Click “Complete Order”.

Step5: Download the Item or if has to be shipped we will ship it to you.

What Kind Of Payments Do You Accept?

We accept MasterCard and Visa.

I Just Purchased  Something… What Can I Do With It?

Click here to view our End User License Agreement

If you have any questions, just contact us.

There are So Many Formats… What Do I Do?

Don’t worry if your drowning in the confusing format world. Here is a life preserver to save you.

MPEG-4 (MP4) is the most commonly used audio and video format on the planet and is compatible with Macs and PCs.  This is your top choice for those of you who are using a PC.

Windows Media Player (WMV): This is the norm if you have a PC and does not work well if you use a Mac.

Quicktime (MOV): This is the highest quality format and is the top choice if you have a Mac. It you have a PC you will have to install Quicktime.

480p: It’s Standard Definition (SD), 4:3 aspect ratio, 640 pixels by 480 pixels. It’s like watching a regular square TV.  This is not widescreen though some of our SD files are made to look widescreen with a black letterbox.

720p: It’s High Definition (HD), 16:9 aspect ration, 1280 pixels by 720 pixels. It’s like watching a widescreen movie.

I’m Still in the Clouds.

If you any questions or comments just contact us.  We’d love to help!